PR Senior Account Manager

The Opportunity

An established, founder-led PR agency is looking for an experienced Senior Account Manager to join its team in a fully remote role.

This is a small, agile agency environment where priorities can move quickly, teams are lean, and people are trusted and expected to take real ownership of their work.

This is not a role for someone who requires multiple layers of management or constant supervision. The successful candidate will already be operating confidently at Account Manager or Senior Account Manager level and will be comfortable managing the day-to-day running of accounts independently.

The agency is looking for someone who can make the account run every day, keep work moving, manage clients confidently, identify what needs to happen next and follow through.

Experience Required

Ideally, you will have:

• 7+ years’ relevant PR agency experience.
• At least 4 to 5 years operating at Account Manager level.
• Strong experience managing client accounts day-to-day independently.
• Proven ability to work in a fast-moving agency environment.
• The confidence and maturity to make decisions, solve problems, and take ownership without needing constant direction.

In a smaller agency, Account Managers and Senior Account Managers need to operate with a high degree of independence. You should be comfortable taking responsibility for your accounts and knowing exactly where things stand at any given time.

Account and Project Delivery

You will be expected to:

• Own timelines and keep projects moving.
• Maintain accurate and up-to-date project plans.
• Follow up consistently and ensure deadlines are met.
• Make sure everyone knows what they are responsible for and when it is due.
• Acknowledge client requests and take action.
• Manage approvals and track deliverables.
• Maintain relevant media lists.
• Ensure content is distributed appropriately and on time.
• Follow through and close loops rather than allowing actions to drift.
• Identify potential delays or problems early and escalate where necessary.

Media Relations

Strong media capability is essential.

You should:

• Have established journalist and media relationships.
• Be confident pitching stories and ideas.
• Understand what makes something genuinely newsworthy.
• Know the difference between simply distributing a press release and actively driving media coverage.
• Identify proactive media opportunities for clients.
• Follow up with media professionally and appropriately.
• Understand the difference between tier-one, targeted and general coverage.

Writing

You need to be a strong, confident PR writer who can:

• Produce clear, well-considered briefs.
• Draft press releases, pitches, briefing notes and client documents.
• Understand structure, messaging and news value.
• Produce work to a high standard without requiring extensive rewriting.
• Review and check your own work carefully before it goes to a client or the media.

AI may be used as a tool, but you will be expected to bring your own thinking, judgement and PR expertise to the work.

Client Management

You should be comfortable managing routine client relationships independently and be able to:

• Run day-to-day client communications confidently.
• Lead client status meetings.
• Ask the right questions when receiving a brief.
• Confirm expectations and timelines.
• Manage client expectations realistically.
• Flag delays or challenges early.
• Build genuine, trusted relationships with clients.

Organisation and Attention to Detail

This role requires someone who is highly organised and able to manage several moving parts simultaneously.

You will need:

• Excellent attention to detail.
• Strong time and deadline management.
• The ability to juggle several clients and priorities.
• The confidence to escalate problems early rather than allowing them to grow.
• A strong grasp of everything happening across your accounts without needing to search through emails to work out where things stand.

Initiative and Ownership

The agency is looking for someone who thinks ahead.

You should naturally:

• Spot gaps and potential issues.
• Ask questions.
• Bring ideas and solutions.
• Identify the next step rather than waiting to be told.
• Take responsibility for following work through to completion.

A strong Senior Account Manager should be able to tell their Account Director:

“This is what’s happening this week, these are the deadlines, this is what is waiting for client approval, these are the media opportunities, this is what is stuck, and this is what I need from you.”

Ultimately, you should make the Account Director’s job easier.

The Environment

Because this is a small, founder-led agency, every person on the team matters.

Pace: The agency moves quickly, and you need to be comfortable making decisions and keeping momentum.

Adaptability: Priorities can change. You need to be able to adjust, reprioritise, and move between projects when required.

Ownership: If you are responsible for an account or project, you take responsibility for ensuring that it moves forward.

Judgement: You need to think before you act and know when to make a decision and when to escalate.

Personality and presence: PR is a people business. You do not need to be loud or extroverted, but you do need to be engaging, confident, curious, and able to build relationships.

Guts: The agency values people who are prepared to propose something different, challenge an assumption and confidently defend a well-considered recommendation.

Commercial awareness: You should understand that an agency is a business and that time, people, resources and suppliers all have a commercial impact.

Quality: High standards matter. Work should be considered, checked, and something you are comfortable putting your name to.

Who Will Thrive in This Role?

This opportunity will suit an experienced PR agency professional who is proactive, accountable and comfortable working independently.

You will thrive if you enjoy being trusted to get on with the job, like taking ownership of your accounts, building strong client and media relationships, and prefer an agile environment where your contribution genuinely matters.